How does this work?
Step 1:

Once you are on the phone with a member of our support team,
you will be directed back to this page after your support representative
provides you with a unique connection code. You will then enter the code
in the field below and click the “Submit” button to initiate the
screen sharing session.

STEP 2:

You are prompted to download a small, virus-free plugin.

STEP 3:

With your permission, your support representative can view your screen
and share control of your mouse and keyboard.

Step 4:

You are in full control of your computer at all times.
you always have overriding control of your mouse and keyboard,
and you can end the screen sharing session at any time.

Type your unique code in ths box below. A live support session will
not work without a unique code assigned by one of our technicians.